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quality and

Building on our tradition of quality, integrity and excellence

The RSM US governance structure ensures the sustainability of our business and transparency with our stakeholders. Our board of directors serves as our governing body, focusing on our strategic objectives and continuously guiding RSM in the tradition of quality, integrity and client service excellence that have been the hallmark of our firm since its inception in 1926.

To uphold this high standard, all our people across the U.S., Canada, India and El Salvador annually affirm their compliance with our code of conduct, our road map for ethical behavior. The code sets the tone for what we expect of ourselves and how we build trusting relationships with our clients, colleagues and other stakeholders. It is grounded in our values—respect and uncompromising integrity, succeeding together, excellence in all we do, impactful innovation, and stewardship: acting responsibly.

We take quality seriously. We continuously review our governance, quality and independence processes, systems and tools, leveraging technology and automation to ensure our people can accurately and efficiently uphold RSM and industry standards.

Our assurance, tax and consulting services are delivered according to RSM policies, relevant technical and professional standards, and applicable laws and regulations. Each line of business adheres to rigorous client acceptance standards and an inspection program to raise awareness of opportunities for continuous improvement.

In addition, RSM’s assurance practice has implemented a system of quality management that provides reasonable assurance that our firm and our advisors comply with professional standards and applicable regulatory and legal requirements, and that our firm issues reports that are appropriate in each circumstance. Read Our Commitment to Audit Quality and Professional Excellence for more details about audit quality at RSM.

As a member of the RSM International global network, our firm is required to comply with global ethics and independence policies, including establishing and documenting RSM’s independence, and that of engagement teams, prior to the provision of services. We use RSM InTrust as our system of record for independence evaluation. Any threat to or violation of independence is reported to and evaluated by the firm’s office of independence for appropriate and immediate action.

Our firm does not tolerate bribery or corruption in any form and is committed to acting professionally, fairly and with integrity in all our business dealings and relationships. We are committed to complying fully with the Foreign Corrupt Practices Act, Canadian Corruption of Foreign Public Officials Act, Corruption and Crime Commission, UK Bribery Act of 2010 and all other applicable anti-corruption laws and regulations.

The RSM ethics and compliance hotline allows any RSM employee, client or vendor who sees, suspects or knows about fraudulent, illegal or unethical behavior to report it. The hotline is staffed by an outside organization that specializes in gathering the necessary information to follow up on a reported concern. Individuals can file a report anytime, day or night, by phone (+1 800 913 5052) or online.

Reducing risk through automation

In fiscal 2024, RSM’s office of risk management focused efforts on updating processes and technology to make independence and compliance activities easier for our people, reducing risk to our firm and our clients. For example, we are integrating our client onboarding processes such as entity preclearance, contracting, client/project acceptance and billing so our client servers can efficiently onboard our clients and focus on excellence in service delivery.

RSM’s commitment to sustainability